Details
Under a Justice for All grant from the National Center for State Courts, our clients wished to pilot a triage system for the state of Colorado. The aim was to begin with a resource for seniors that would be easily scalable to broader audiences.
The Product
The product has a very fluid, intuitive, short form that users need to fill out to get results regarding a particular legal issue they are facing. The product prioritizes accessibility and has a font size toggle on the landing page. Once a user has entered some basic information, they are taken to a results screen where
they can view a number of available resources, as well as receive information about the resource’s hours, contact information, etc. The product also includes a basic administrative space for the client to manage referral partner information.
“Colorado’s Justice for All implementation project was designed to offer a simple yet effective way for older Coloradans and their caregivers to access to local and statewide resources. We searched for a product developer that would embrace our vision and design a triage portal that serves and reflects our communities. Theory and Principle has not just been our developer…they became part of our team. Their staff amplified our vision and designed a product that draws the user in and connects them to resources that enhance their access to justice..”
–Emy Lopez, Colorado Resource Network
No items found.
How did we get there?
This project was a pilot for a greater statewide triage product. For this initial release, we were focused exclusively on creating a product for senior citizens. As a result, we began with a careful review of accessibility requirements and working towards creating designs that were familiar, comfortable, and relatable for our users.
Following the onset of the COVID-19 crisis, we updated the application to have broader applicability, expanding the available content and resources, as well as updating imagery to appeal to a wider audience.
