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Over the past few months, Kristen Sonday, the COO of pro bono platform Paladin, has been covering a range of interesting and timely issues in her series of posts for Thomson Reuters’ Legal Executive Institute. T&P CEO Nicole Bradick was interviewed and quoted for each of these:
In “How to Reduce Design Bias and Ultimately Increase Access to Justice,” Sonday discussed the challenge with non-diverse founders building Access to Justice products and how to better promote diverse founders. Bradick offered the following advice:
“Take diverse founders seriously. We naturally seek out people who look and sound and act like ourselves. Hear out a diverse group of founders when looking for solutions and be willing to acknowledge the biases you’re bringing to the table.”
In another post, “Taking a Business Approach to Access to Justice,” Sonday focuses on how to make more sustainable companies that build access to justice technology. Bradick was quoted saying:
“There’s actually a ton of ATJ tech, but there aren’t more individual companies because everyone is still trying to figure out how to make money and sustain a company in this space . . . .” “You can’t rely on grant funding. I see people making this mistake a lot — it’s simply not sustainable. You need to have a revenue model to work towards . . . .”
Bradick offered this advise on how the industry can support Access to Justice Innovation: “Be willing to fund or buy products from these companies. In the end, it’s always money that’s needed.”